For hotels, resorts & serviced apartments

A personal wake-up call for your guests.

Help guests start their day with a scheduled phone call. Hear a free sample, then talk to us about the setup your property needs.

  • Try a sample on your own phone
  • Plan calls around your property’s time zone
  • Personal messages for early starts
  • Discuss your call volume and setup

The problem with how it’s done today

Early departures

Guests may need an early start for flights, tours, or meetings. Plan their wake-up time separately from their departure time.

Busy front desks

A clear call schedule helps staff keep track of guest requests across shift handovers.

Different phone setups

Guest mobiles, roaming numbers, and room extensions need different checks. Test the intended setup before relying on it.

How WakeCall solves it

Hear the experience first

Request a free sample on a staff-owned phone. No account is needed for the test; per-number limits apply.

Schedule around the guest

Choose a call time, time zone, and personal message. Confirm the guest wants the call and that the destination number is correct.

Plan a suitable rollout

Tell us your property country, expected call volume, and current process so we can review your requirements.

Discuss integrations

If you need a PMS connection, branded experience, or multiple-property workflow, include it in your enquiry so we can confirm scope and availability.

How it works

1

Try a sample

Hear a test call on your own phone before sharing the service with guests.

2

Tell us about your hotel

Send your country, expected call volume, and setup requirements.

3

Confirm your workflow

Agree the supported setup and pricing, then test it with your team before rolling out.

Planning calls in Singapore or the US?

Singapore properties

Choose the Singapore time zone for local wake-ups. Test a staff-owned number before planning calls for guests.

Singapore call setup →

US properties

Set the time zone for each property. A guest’s phone country code does not determine their local wake-up time.

US call setup →

For your property

Let’s plan your guest wake-up calls.

Tell us about your hotel and how many calls you expect. We’ll review your requirements and follow up by email.

  • Discuss guest phone numbers and local scheduling.
  • Check the setup you need before rolling it out.
  • Ask about volume pricing or integration requirements.

No guest details needed. This enquiry does not book or place calls.

Hotel enquiry details

Frequently asked questions

Can I try a call before enquiring?

Yes. Choose “Try a sample guest call” and use your own phone number. The free test demonstrates the call experience; it does not create a guest booking.

Can calls reach hotel room extensions?

A room extension is not always directly reachable from an external phone network. Tell us about your phone system so we can check the required setup. Do not assume that entering an extension will work.

Can you connect to our PMS or use our branding?

Include your PMS name and branding requirements in the enquiry. We will review the integration and confirm what can be supported before you commit.

What does a hotel need to provide?

Start with the property name, country, approximate monthly call volume, and a contact email. Please do not send guest names or phone numbers in the enquiry.

Are guest calls free?

Free sample calls are limited per number. Scheduled calls use credits. Enquire with your estimated volume to discuss pricing for your property.

What if a guest does not answer?

Keep a front-desk fallback procedure. Confirm delivery reporting and any retry requirements during setup; a call request alone does not prove that a guest is awake.

Ready to try it?

Get a test call to your phone. No app to download.